After almost three years of trying to resolve a class action lawsuit filed by millions of users in Chile, finally Apple will have to shell out around $ 3.4 million.
Apple is accused of having limited shelf life programmed on certain products to force users to replace their phones sooner than necessary, and has already resolved similar cases in the United States and Europe. It would be the first such agreement in Latin America.
The lawsuit, which began in 2017, accused Apple of programming a limited shelf life for some of its products to force consumers to upgrade. In 2017, Apple released iOS 10.2.1 with a feature that speeds up the performance of older iPhones with degraded batteries to prevent the device from turning off during peak hours of use.
At the time, the company did not specify that mitigating these shutdowns would require reducing the performance of the device, causing a lot of inconvenience to consumers and a series of lawsuits that Apple continues to struggle with.
Apple loses class action lawsuit in Chile
About 150,000 iPhone 6, 6 Plus, 6s Plus, 7, 7 Plus and SE owners sued Apple for the same “iPhone slowing down” issue
Faced with the controversy over the consequences of iOS 10.2.1 updates for extending battery life, he has struggled to convince the world that he is not in order to force the purchase of a new device. Apple offered a global battery replacement program with affordable battery upgrades for devices with degraded batteries and also introduced new battery care features in iOS.