The iPhone could help make a difference when it comes to theft. According to information shared on the simpleflying site, Delta Air Lines purchased 19,000 iPhone 12s from Apple for its crew members. The objective is Take advantage of 5G connectivity and solve activities associated with improving customer service.
Delta Air Lines’ purchase of 19,000 iPhones means all flight attendants will be able to use Apple’s latest iPhone for speed up procedures such as check-in, assisting passengers, responding to inquiries and instantly checking inventory
IPhone will help improve the flight experience
The program will start shipping iPhones at the end of summer and will be equipped with the airline’s SkyPro app. In this way, crew members can easily access training and safety videos, innovative augmented reality videos and features, inventory control, locate catering items and other important items on board. using the iPhone camera. By pointing the camera towards closed doors and cupboards, the crew can see where things are stored and what needs to be replaced.
According to airline spokespersons, the goal of the updated devices is minimize paper consumption and improve the customer experience. The crew can access information at the push of a button. The airline will also work with Apple and AT&T in the future to see how iPhones could power new technology to improve the customer experience. In a statement, he detailed:
“As accelerating vaccination rates bring renewed demand for travel and people-to-people relationships, Delta is ready to once again welcome our customers with an even better experience than they knew before the pandemic.
Is This isn’t the first time an airline has relied on Apple devices to optimize operations. In 2019, the tech giant partnered with British Airways to deliver the iPhone XR to 15,000 employees, to speed up operations such as choosing customer meals, verifying information, connecting flights, etc.