Apple presented its AirPods Max last week, running out of shipments until 2021. And although many thought they had them in their hands at Christmas, this it might take a little longer, at least in Canada.
According to information published by appleinsider, the international shipping company UPS has returned some AirPods Max shipments to Apple for containing suspected “hazardous materials”.
The first AirPods Max shipments are delayed
Until now, the situation only affected some customers in Canadabecause the shipping company stops the orders while it is still on the way from the United States.
Customers from this country have reported that the return of the parcel takes place approximately halfway through the process. The UPS Shipping Notice sent to multiple buyers in Canada contains the following message:
“There was a hazardous material irregularity with this package,” “We will contact the shipper with additional information. The package will be returned to the sender. “
So far, neither UPS nor Apple have commented on the issue yet. The problem may be related to labeling and that these particular AirPods Max shipments do not include the required battery warnings.
However, this seems to be an issue that no customer should be confused after paying. 629 dollars for Air Pods Max. The device takes the most expensive title in its headphone line, thanks to “high fidelity audio,” adaptive equalizer, active noise cancellation and spatial audio.
Apple generally recognizes customer complaints with immediate solutions. Considering Christmas Day and the possibility that your AirPods Max will be the perfect gift for these dates, this time shouldn’t be the exception.