WhatsApp is the most popular messaging app among users in Europe. It is very common that we send photos in our conversations in the app, as well as receive them. When someone has sent us a photo, it is normal for that image to be saved in the phone’s gallery, although this does not always happen.
It is possible that on some occasion it has happened to you that a photo that someone sent to you on WhatsApp not saved in phone gallery. If this is the case, there are a series of solutions to finally save that photo to the gallery on Android.
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Mobile storage space full?
The reason that this photo (s) sent to you via WhatsApp is not saved on the phone is because storage is full. This is something that we can check in an easy way, because in the storage section of the settings you will see how much free space you have on your Android mobile. It will warn you in this section if you have little free space and it is necessary to free some space.
If you have a mobile with little storage space, we must pay particular attention to this aspect and avoid filling the memory too easily or too quickly.
Automatic download of WhatsApp images
Another aspect to take into account is the possibility that you have automatic download of WhatsApp images disabled. This is a feature that many turn off to save mobile data to their phone, but it means the photos they send us will not be saved directly to the gallery. But we will have to upload the photo to the chat for it to be saved later. If you wish, you can disable this feature in the app settings, by following these steps:
- Open WhatsApp.
- Click on the three vertical dots at the top right.
- Go to settings.
- Go to the Data storage and use section.
- Scroll down to Automatic download.
- Allow automatic file downloads, not just via WiFi.
- Exit the settings.
Solutions to the most common WhatsApp problems
If when using WhatsApp on your Android phone you are having any of these issues, we will show you how to fix it.
Empty the cache
When there are problems with an application or its functions, we can resort to clearing your cache. Too much cache may have built up and become corrupted creating this problem. This is a method that continues to be questioned, although for many users it works well. Therefore, this is always an option that we can resort to in these types of situations, which we can do by following these steps:
- Open the settings.
- Enter the Applications section.
- Look for WhatsApp in the list.
- Click on it.
- Go to Storage.
- Click the Clear Cache button.
Most likely, when you open WhatsApp again and save a photo, said image appears in the phone’s gallery normally.
The problem could be caused by something as simple as this your internet connection is bad or unstable, preventing you from downloading these photos to your phone. Therefore, it is good to check if you are having any issues with this connection, be it mobile data or WiFi, to determine if this is the cause of the problem. There are times when disconnecting the mobile from the network, waiting a few seconds and reconnecting it, generally works fine.
Restart the phone
A truism solution, but what works with all kinds of problems on Android, also in this case. If the photos sent to you by WhatsApp are not saved in your mobile gallery, try restarting the phone. There may have been a problem with the processes running there, preventing these photos from being saved.
It is likely that when you restarted the phone, photos are saved or already displayed in the gallery
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Uninstall WhatsApp and reinstall it
If nothing worked, you can try to uninstall WhatsApp from your phone then reinstall it. This is something that generally works and fixes the issues with the app on Android. Therefore, if you have tried different solutions like the ones we have presented here but nothing works, you may want to resort to them.
Of course, before uninstalling the application, save everything, so that when you install it again, you will have your chats and the files sent to them again.
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