Corona virus load is higher
Commerzbank customers reported problems with online banking on Tuesday morning. These failures may be related to the high server load caused by the corona virus. We will pay close attention to your mistakes.
On Tuesday, March 17, 2020, the number of failure reports we submitted to Commerzbank increased. Bank customers told us that online banking and login were restricted.
We suspect that the spread of the coronavirus will cause occasional overload of Commerzbank's servers. After all, it is recommended that German citizens go out as little as possible. As a result, many people may prefer online banking over bank branches.
We summarized the help for online banking issues. If our tips don't resolve the issue, you should wait patiently before signing in.
netzwelt.de's fault detector
We constantly evaluate the availability of Commerzbank's servers and services and show you any issues or problems. Here you'll find the current fault status of Commerzbank, support addresses, and manufacturer's messages on this issue. There you can also see if the outage is local or national.
You can always see current faults and problems in our fault detector. Here we have listed the most important internet providers, network providers, online gaming and streaming services. You can also use our speed test to test your own line for problems.
Keywords for this article
Imbalance