Check out the accessories
Before we start doing the most complicated things, it's important to look at whether our hardware actually fails. To do this, we will first look at communication from our keyboard and mouse to PC. If it's USB connection, we'll check if the connector is connected properly. Or we will replace the USB port. Even if we have a second PC in our house, we will connect it to that PC to see if it works or not.
If the connection is wireless, the first thing to check is whether batteries They're good or not. One thing we can also do is check if the problem persists, switching to a keyboard or mouse connected.
Check that there is no malware on PC
In the event that all of the above has failed, and that about us doesn't work, it's time to die on Windows. Specifically, at arab religion Windows series. Because we might have malware on our PC, which prevents us from using it in the normal way.
In this case, scan we will do it by choice «Offline». To do this, we have to go into the menu «Windows Security» and select an option «Open Windows Security».
After that we will choose location of «Antivirus protection against threats». And, in it, we will choose an option «Test Options».
Among all the options you can make examination, we will choose «Windows Defender Offline Testing.
As the description implies, this option will restart the tool, and continue to pass arab religion
In case the analysis eventually detects malware, Windows Defender I'll try to remove it.
Re-enter keyboard or mouse drive
Another reason why the keyboard or mouse doesn't stop working, is because the driver Microsoft was damaged. In this case, our best option re-enter
To do this process, the first thing we need to do is go to Device Manager Our copy of Windows. You can get there by writing the word in a magnifying glass.
Now we have to look for tickets that match ours keyboard and us mouse
What we should do now, select the driver we want to uninstall with the right mouse button and select an option «Uninstall app».
Eye, that we currently guarantee, this device will stop working altogether. At least until let's restart our PC. So, it's best to start with our keyboard and leave the mouse to the end.
When Windows restarts, it will also install a a new copy of drivers of the device we have already uninstalled. This, in most cases, can solve the problem we have.