If you are using an Alexa device i.e. an Amazon Echo, you may have already realized how useful this can be.
However, there are occasions when this harmonious relationship between the device and the user is broken due to small issues that may arise.
To restore inner balance, we have come up with solutions to the five most common problems that the owner of Amazon Echo You can find. Most of the time, these aren’t issues with the devices themselves – it’s just a configuration change or some good user error.
Why won’t my Echo connect to my Wi-Fi network?
For the Echo device to answer questions, receive voice commands, or transmit diffusion any medium, you must be connected to the Internet.
If the problem occurred after the device was put into operation, here are some solutions you can try.
The first is to simply restart the Echo itself. To do this, unplug the power cord for a few seconds and plug it back in. Sometimes this can clear up any confusion that may have occurred, just like turning the power off and then back on. router.
If you recently changed your password, you will need to run the setup routine again, as described in the article linked above. A Echo show (pho to above) will tell you if it is not connected to wifi by displaying the symbol with a line across.
Finally, there may be interference from other devices on the Wi-Fi network. Amazon suggests the following ways to mitigate this problem:
- Turn off devices you are not using to free up bandwidth on your network.
- Move the device closer to the router and modem if it is in another room or if it is blocked by an object.
- Make sure your device is away from sources of potential interference, such as microwave ovens or baby monitors.
- (Optional) Connect to the 5 GHz Wi-Fi frequency band of your router (if available). Many Wi-Fi devices only connect to the 2.4 GHz band. If more than one device is using this band on your network, the network speed may be slower. You can connect to the less congested 5 GHz band for better range and less interference.
Why is Alexa showing a red light and not working?
Amazon’s voice assistant Alexa constantly listens to your commands, but if you see a red light at the top or a red ring (a red line on an Echo Show screen), it will become non-communicative.
This is because the use of this particular color indicates that the built-in microphone has been deactivated. To reactivate it, press the button with a microphone symbol crossed by a line. This should turn off the red light and bring you back to the option to talk to Alexa.
How do I get Alexa to stop flashing yellow?
Another thing you may see and wonder what’s going on is when the ring of light around your Echo is flashing yellow. That’s not a problem: it indicates that you have received a message in your inbox.
To clear this, you can check the Alexa app on your smartphone or say “Alexa, read my messages”.
How do I get Alexa to find the devices?
If you’re having trouble connecting Alexa to other smart devices in your home, you’ll need to follow these basic steps to see if they help. First off, it seems obvious, but it’s always worth checking that the device in question works with the Amazon Echo range.
A quick Google entry “of the name of the device compatible with Amazon Echo” should be enough to leave doubts in this regard.
Then configure the device according to the manufacturer’s instructions. Make sure you’re connected to the same Wi-Fi network as your Echo (otherwise it won’t work), then check for device updates.
Once done, open the Alexa app on your phone and select ‘Add device from menu’. Then follow the prompts for the type of device you’re trying to connect, making sure to follow the specific instructions provided for each make and model. Hope this works.
Why isn’t Alexa playing music from Spotify?
Right out of the box, Alexa doesn’t offer Spotify as a music streaming option. That’s not to say that it’s not compatible with the service, you just need to configure a few things.
By default, Alexa will try to play songs from Amazon Music or My Music (regardless of which MP3 album you purchased or downloaded to your Amazon Music account).
For Spotify to be the default, you will need to have a Spotify Premium subscription, as the free version will unfortunately not work on Amazon Echo devices.
Then you need to bind it to the Echo in question. To do this, open the Alexa app and click on the three-line icon in the upper left corner of the screen.
In the menu that appears, go to ‘Settings> Music’, click on ‘Link a new service’ and select ‘Spotify’ from the available options (now there’s also Apple Music, if you prefer).
Log into your account, tap “ Accept ” to authorize Alexa to use the service, and you will be notified that the service is now linked. Finally, to use the service, be sure to add “on Spotify” at the end of the voice commands.
For example, “Alexa, put Karol G on Spotify”. If you don’t want to have to say “ on Spotify ” every time, just go back to settings, tap on “ Default services ” and change the music to Amazon a Spotify.