Sony Interactive Entertainment announced on Thursday that it will be offering full refunds for the PlayStation 4 version of Cyberpunk 2077 for customers who bought it digitally. Sony also announced plans to remove the game from PlayStation Store until further notice.
From Thursday evening Cyberpunk 2077 No longer appears when searching for “Cyberpunk” on PlayStation Store. The The game’s product page is now empty
SIE strives to ensure a high level of customer satisfaction. Therefore, we are offering a full refund to all players who have purchased Cyberpunk 2077 via the PlayStation Store. SHE will remove too Cyberpunk 2077 available from PlayStation S tore until further notice.
Once we’ve confirmed you’ve purchased Cyberpunk 2077We will process your refund through the PlayStation Store. Please note that the completion of the refund may vary depending on the payment method and financial institution.
Sony’s decision comes after widespread complaints about the quality of the Cyberpunk 2077 on last generation consoles and apology from publisher CD Projekt for instructing dissatisfied customers to claim refunds from Sony and Microsoft if they purchased the game digitally.
CD Projekt executives apologized to fans on Monday for “failing to show the game on last-generation base consoles before the premiere and consequently unable to make a more informed decision about your purchase”. Cyberpunk 2077 is notorious for poor technical performance, including amusing and fatal errors.
“We should have paid more attention that it runs better on PlayStation 4 and Xbox One,” said CD Projekt in a statement signed by Marcin Iwinski, founder of parent company CD Projekt, and the entire board. The company later admitted that it had taken “the wrong approach” in how it handled and presented the console versions of Cyberpunk 2077.