Since its launch, the price of AirPods Max left almost no one indifferent. And is that in addition to the headphones, Apple also offers accessories separately to customize them at a price that most consider high. But whether we stick with the original pads or say buy more, there is only one premise; take care of yourself.
As several users have revealed in recent days, Apple does not include pad replacement in exchange policies
Apple is pickier about AirPods Max replacements
According to the post shared on 9to5mac, a user identified as Damien Menn shared on his Twitter, Apple’s replacement protocol when requesting warranty service for a defective digital crown.
My AirPods Max had an issue with the digital crown. I received a replacement pair today!
They come inside these little “holds”.
– Damien Menn (@ Daymo502) January 11, 2021
he Replacement device arrives in a shape-conforming insert And it is equipped with special fiber bags to protect the headphones which contain sensitive components such as controllers, sensors and circuit boards.
A brochure included in the package asks users to remove the original cushions that came with their AirPods Max, put on the fiber bags and store them safely for return.
These guidelines are surprising in the first place, because the practice of repair deviates from guidelines for other accessories like AirPods Pro
But when evaluating the $ 79 price of the pads, Apple’s condition seems reasonable. This, yes, the ear pads will be replaced under warranty if that specific part is defective.