Samsung faces class action lawsuit from some of the users of your Galaxy S20 by not immediately revealing a fault causing an unexpected rupture of the glass of the rear camera module.
Apparently, Samsung refuses to cover this Galaxy S20 issue with the guarantee according to the lawsuit brought by the lawyers of the firm Hagens Bermal. The lawsuit was filed on April 27 and charges the Korean company with fraud, breach of warranty, and violations of various consumer protection laws.
Samsung did not reveal this bug in the Galaxy S20 camera
This is all due to a defect that affects the glass of the rear camera module which randomly shatters without receiving pressure by an object or by being placed on a surface. In other words, it suddenly happens like this.
The funny thing about the break is what the glass of the camera module looks like. A little hole is the trail he leaves as if it had been made by firing a small projectile.
The lawsuit makes it clear that owners of a Galaxy S20 were forced to pay the sum of $ 400 to be able to send their smartphone to support, or to pay $ 100 if they were subscribed to the Samsung Care service.
According to lawyer Hanges Bermal, when your customers need their Galaxy S20 more than ever in full containment, Samsung totally ignored them, even forcing the payment of these sums.
Lawsuit forces Samsung to pay for repairs and other damage due to factory defect and breach of warranty. A request that comes shortly after learning that in the first quarter of this year the Korean company broke revenue and profit records.