Solution in progress
If you live near Nuremberg and are a Deutsche Telekom customer, you must be prepared for the failure on May 4, 2020. The company confirmed this via Twitter and said it was solving the problem. But when can you go online again?
Currently, network failures and Internet line failures are particularly important to many people. Due to the current situation, people throughout Germany work from home. For the postcode area "92444", Deutsche Telekom is currently failing confirmation via Twitter.
We also received more and more entries for Deutsche Telekom ’s failure reports. Readers mostly complain about internet connection interruptions and phone failures. An employee of a telecommunications company asked patients to be patient and pointed out that a solution was being taken. Employees have yet to know exactly when maintenance work will be completed.
So you are still online
If you are unable to work due to downtime, you should first write to the boss or supervisor. You can provide the cause of the problem here and attach a screenshot of the Twitter message if necessary. Then, we recommend that you set up a mobile hotspot over the mobile network. It works as follows:
However, your mobile phone battery has been heavily used and your mobile data has been used up. The linked article reveals how to get more data for free.
Affected cities and regions
- Frankfurt am Main
The most common diseases
- Login [1.85%]
- Mobile network [7.75%]
- Internet connection [63.84%]
- Telephone connection [24.54%]
- Website [2.03%]
The fault detector of netzwelt.de
We will constantly evaluate the availability of Telekom servers and services and show you any problems or malfunctions. Here, you will find the current failure status of Telekom, the support address, and the manufacturer's message about the problem. There, you can also see if the outage is a local or national issue.
You can always see the current faults and problems in our fault detector. Here, we list the most important internet providers, network providers, online games and streaming services. You can also use our speed test to test your own line for problems.
Keywords in this article
Depositphotos / PavelButsman