Error codes, stuttering, etc.
Now that the TV is not working, do you really want to watch the bachelor ’s new episode? Then, this article will provide you with quick help, because we have summarized the solutions to common error messages and problems of live TV providers.
Now on TV, you can watch programs, live streaming from various TV stations, etc. one week before the first broadcast. With the TV Now app, you can operate on your phone or tablet anytime, anywhere. But what if TV Now does not want to start? Then, you should first check the following error sources:
Since TV Now is a purely Internet-based service, these two requirements must be met. If there is a problem with the live TV provider, you must wait and see. If there is a problem with your Internet, we will provide you with a DSL problem solver that you can use to safely re-establish the connection.
If you use the TV Now app, you must also pay a subscription to use it. Otherwise, you must use the browser version of the service. Are none of these solutions helpful? Then find your problem in the following list:
TV is jerky now
You start playing a stream or video, and then start playing chaos.
If stuttering occurs while playing TV Now content, you should check the speed of your Internet connection. Just use our DSL speed test and check if the speed meets the minimum requirement of 768 KB per second.
Black screen
When you open the TV Now stream, you will only see a black screen.
First, try to restart the stream again. If the screen is still black, you should reinstall the application or restart the device you are using. If neither works, you should contact TV Now support and explain your device and subscription.
Video cannot start or stop
Your video has been loaded, but it has not started or has been interrupted during playback.
In this case, TV Now recommends that you upgrade the browser to the latest version on its website. You can also clear the browser cache. For legal reasons, some programs will not be broadcast on the Internet.
Application crashes or fails to start
You start the application on your mobile device or smart TV, and then the application closes immediately.
In this case, TV Now recommends that you reinstall the application and restart the device if necessary. Operating system updates should also prevent this error.
TV Now shows "DRM" or "VPN" error
Now the TV shows you the error message "DRM" or "VPN".
If you see the error message "DRM" on the screen, the stream cannot be started due to license restrictions. However, if you see "VPN", you should close the VPN connection. If TV Now detects an active VPN connection, your connection will be blocked. After deactivation, if you are within the EU, you should start playing.
TV now shows "Adblocker" error
You start streaming through your free TV NOW account and you see the error message "Adblocker".
If you use TV Now Free with an ad blocker, the service will be blocked by you. Since TV Now is funded by advertising, you must allow advertising through your browser.
TV now shows error "401"
You are using TV Now and you receive the error "401".
The service does not show what the error code on TV Now means. However, restarting the device or reinstalling the application should also help. Deactivating the proxy connection or your VPN can also help.
TV now shows error "998"
You now turn on the TV, and you receive the error message "998".
The error message "998" is associated with the Amazon Fire TV Stick on the Internet. Therefore, please check if your internet connection is working properly on the streaming stick and reinstall the application if necessary. If TV Now is still not running, you can control the settings of the Fire TV Stick. TV Now's cache can be cleared in the application management, which can also solve the problem. If you do n’t know what to do, please contact TV Now support at the bottom of this page.
TV now displays error "403"
You now start the TV and see the error "403".
The "403" error on TV Now is related to foreign use on the Internet. If you use TV Now Premium or Premium + accounts, you can watch German live broadcasts throughout the EU. For this, you must deactivate the VPN connection or proxy. In addition, certain content is only available in Germany for licensing reasons.
TV now shows "too many devices" error
You start TV Now on the new device, and then you see the error message "Too many devices."
According to licensing laws, you can only use TV Now on up to five devices. If this number is exceeded, the device must be deleted under "My Profile"-> "Settings"-> "Device Management".
How to contact immediate TV support
TV Now answers technical questions within a wide range of support. Here you can specifically search for problems or contact customer service. You can solve the problem by phone or through the contact form.
In order to submit an inquiry to TV Now, you must specify on which device you want to use the service. This allows staff to answer your questions more specifically and provide you with personalized solutions. In addition, you can also call the TV Now hotline. You can find them in the release notes on the TV Now website.
Cancel TV now
Are you dissatisfied with immediate TV, or have you not continued to use the service? Then, TV Now's paid subscriptions can be canceled every month. You don't have to write an email or write a letter, just visit the TV Now account management on the homepage. Unable to unsubscribe through your TV Now app.
If you are looking for an alternative to TV Now, you are in luck. Because we have tested many live TV providers for you. There is no exclusive preview like TV Now-instead there are other channels, recording functions and more.
You can also find a directory of countless TV channels at Netzwelt. Finally, we recommend that you take a look at our streaming service rankings. Because many people are now switching from linear TV to the advantages of Netflix and Co.'s self-planned plan.
Article keywords
Internet TV, immediate TV and entertainment
Image Source
Screenshot / netzwelt
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