Users' concerns have reached the top of ASUS and have given the green light to the time-consuming and seemingly paid search. In the published reviews of the ROG models and simultaneously at the forums, it was clear that the graphics cards had The problem with hot temperatures is definitely, something wrong with the ASUS heatsink that works well with other models.
Almost the same, there was a doubt of some factory defect, after which the public later discovered that feature: too little pressure on the heatsink installation. ASUS has identified the problem and is now offering a free solution.
ASUS recognizes the problem in its STRIX RX 5700 and offers an explanation
Apparently, ASUS limits the compliance with AMD specifications to the pressure to apply to the Navi chip heatsinks 10. This value is set to 30 and 40 PSI, so the product calculated this pressure in its final program and performed with these models.
The problem is that the formation of the heatsink and its weight seems to "clear" the cold plate of die to a few microns, leaving the contact very poor and thus raising the temperatures. The first home-made solution was to replace some washers to 4 anchor bolts, doing these scars increased the intensity and thus solved all the problems.
ASUS after a lengthy investigation by its R&D team found that the amount provided by AMD for anching was not only high enough, but also put the chip at risk by specifying what types of temperatures could reach, very close to the limits set by those of Lisa Su.
The investigation provided precise data, and the screws had to be extremely high pressure to ensure chip integrity and good communication with the heatsink. In the worst case, the pressure should have doubled, with GAP being the prices in the middle 50 to 70 PSI with an average price of 60 PSI.
ASUS offers a free update for those affected
The size of the product range depends not only on the supply of TOP products, but on how they deal with problems when there is an invisible component to the R&D process.
In this regard, ASUS not only recognizes the problem of screws, but also gives affected users new mounting screws to enjoy all the benefits of those who have received such cards since January of this year (they just came with screws for the new series).
To facilitate the work of knowing whether we are affected or not, we are involved in this problem, ASUS has organized the exact number of cards that include the initial scales:
If affected, the product is forwarded to a local customer service team, Spain in Barcelona, where the warranty will be confirmed.